/* SATashkent QA Portal — brand tokens taken from satashkent.uz */
:root {
  --crimson: #8b1a2e;
  --crimson-deep: #5a0a1a;
  --crimson-bright: #b8243c;
  --crimson-tint: #fbeef0;
  --crimson-tint-2: #f3c9d1;
  --wine: #2a1419;
  --gold: #c9a84c;
  --gold-tint: #f7efd9;
  --cream: #f5f0e8;
  --surface: #ffffff;
  --border: #e6e1d8;
  --ink: #2a1419;
  --ink-2: #6a5b5f;
  --ink-3: #9a8b8f;

  /* report severity (validated for colour-blind separation) */
  --reminder: #3b6ea8;
  --reminder-tint: #e7eef7;
  --warning: #c98a1a;
  --warning-tint: #fbf1de;
  --strike: #b8243c;
  --strike-tint: #fbeef0;
  --good: #2e7d4f;
  --good-tint: #e5f2ea;

  --radius: 12px;
  --radius-sm: 8px;
  --shadow: 0 1px 2px rgba(42, 20, 25, .06), 0 4px 16px rgba(42, 20, 25, .05);
  --font-display: "Playfair Display", Georgia, serif;
  --font-body: "Inter", system-ui, -apple-system, "Segoe UI", sans-serif;
  --sidebar-w: 264px;
}

* { box-sizing: border-box; }
html, body { margin: 0; height: 100%; }
body {
  font-family: var(--font-body);
  font-size: 14.5px;
  line-height: 1.5;
  color: var(--ink);
  background: var(--cream);
  -webkit-font-smoothing: antialiased;
}
h1, h2, h3 { font-family: var(--font-display); font-weight: 700; margin: 0; line-height: 1.2; }
h1 { font-size: 30px; }
h2 { font-size: 20px; }
h3 { font-size: 16px; font-family: var(--font-body); font-weight: 600; }
p { margin: 0; }
a { color: var(--crimson); }
button, input, select, textarea { font: inherit; color: inherit; }

/* ---------- Layout ---------- */
.app { display: flex; min-height: 100vh; }

.sidebar {
  width: var(--sidebar-w);
  flex-shrink: 0;
  background: var(--wine);
  color: #f2e6e8;
  display: flex;
  flex-direction: column;
  position: sticky;
  top: 0;
  height: 100vh;
  z-index: 40;
}
.brand {
  display: flex; align-items: center; gap: 12px;
  padding: 22px 20px 18px;
  text-decoration: none; color: inherit;
  border-bottom: 1px solid rgba(255,255,255,.08);
}
.brand img { width: 42px; height: 42px; border-radius: 10px; }
.brand-name { font-family: var(--font-display); font-size: 18px; font-weight: 700; color: #fff; }
.brand-sub { font-size: 11.5px; letter-spacing: .08em; text-transform: uppercase; color: var(--gold); }

.nav { flex: 1; overflow-y: auto; padding: 14px 12px; }
.nav-label {
  font-size: 11px; letter-spacing: .1em; text-transform: uppercase;
  color: rgba(242,230,232,.45); padding: 14px 10px 6px;
}
.nav-item {
  display: flex; align-items: center; gap: 12px;
  padding: 10px 12px; margin-bottom: 2px;
  border-radius: var(--radius-sm);
  color: rgba(242,230,232,.82); text-decoration: none;
  transition: background .15s, color .15s;
}
.nav-item svg { width: 19px; height: 19px; flex-shrink: 0; opacity: .85; }
.nav-item:hover { background: rgba(255,255,255,.06); color: #fff; }
.nav-item.active { background: var(--crimson); color: #fff; box-shadow: inset 3px 0 0 var(--gold); }
.nav-item .count {
  margin-left: auto; font-size: 11.5px; font-weight: 600;
  background: var(--crimson-bright); color: #fff;
  padding: 1px 8px; border-radius: 999px;
}

.sidebar-foot {
  display: flex; align-items: center; gap: 10px;
  padding: 16px 20px; border-top: 1px solid rgba(255,255,255,.08);
}
.avatar {
  width: 36px; height: 36px; border-radius: 50%;
  display: grid; place-items: center; flex-shrink: 0;
  font-size: 13px; font-weight: 600;
  background: var(--crimson-tint); color: var(--crimson);
}
.sidebar-foot .avatar { background: var(--gold); color: var(--wine); }
.sidebar-foot .who { font-size: 13.5px; color: #fff; font-weight: 600; }
.sidebar-foot .role { font-size: 12px; color: rgba(242,230,232,.6); }

.main { flex: 1; min-width: 0; display: flex; flex-direction: column; }
.topbar {
  display: none;
  align-items: center; gap: 12px;
  padding: 12px 16px; background: var(--wine); color: #fff;
  position: sticky; top: 0; z-index: 30;
}
.topbar img { width: 32px; height: 32px; border-radius: 8px; }
.topbar .brand-name { font-size: 16px; }
.icon-btn {
  background: none; border: 0; color: inherit; cursor: pointer;
  width: 38px; height: 38px; border-radius: 8px; display: grid; place-items: center;
}
.icon-btn:hover { background: rgba(255,255,255,.1); }
.icon-btn svg { width: 22px; height: 22px; }

.view { padding: 32px 40px 56px; max-width: 1280px; width: 100%; }
.page-head {
  display: flex; align-items: flex-end; justify-content: space-between;
  gap: 16px; flex-wrap: wrap; margin-bottom: 24px;
}
.page-head p { color: var(--ink-2); margin-top: 6px; }
.eyebrow {
  font-size: 12px; letter-spacing: .1em; text-transform: uppercase;
  color: var(--crimson); font-weight: 600; margin-bottom: 6px;
}

/* ---------- Building blocks ---------- */
.card {
  background: var(--surface); border: 1px solid var(--border);
  border-radius: var(--radius); box-shadow: var(--shadow);
}
.card-pad { padding: 20px 22px; }
.card-head {
  display: flex; align-items: center; justify-content: space-between; gap: 12px;
  padding: 16px 22px; border-bottom: 1px solid var(--border);
}
.card-head p { color: var(--ink-2); font-size: 13px; }

.grid { display: grid; gap: 18px; }
.grid-4 { grid-template-columns: repeat(4, minmax(0, 1fr)); }
.grid-3 { grid-template-columns: repeat(3, minmax(0, 1fr)); }
.grid-2 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
.grid-main { grid-template-columns: minmax(0, 2fr) minmax(0, 1fr); }
.stack > * + * { margin-top: 18px; }

.btn {
  display: inline-flex; align-items: center; gap: 8px;
  padding: 9px 16px; border-radius: var(--radius-sm);
  border: 1px solid var(--border); background: var(--surface);
  cursor: pointer; font-weight: 500; text-decoration: none; color: var(--ink);
  transition: background .15s, border-color .15s;
  white-space: nowrap;
}
.btn:hover { border-color: var(--ink-3); }
.btn svg { width: 17px; height: 17px; }
.btn-primary { background: var(--crimson); border-color: var(--crimson); color: #fff; }
.btn-primary:hover { background: var(--crimson-deep); border-color: var(--crimson-deep); }
.btn-ghost { border-color: transparent; background: transparent; }
.btn-ghost:hover { background: var(--crimson-tint); border-color: transparent; }
.btn-sm { padding: 6px 12px; font-size: 13px; }

/* Stat tiles */
.stat { padding: 18px 20px; }
.stat-label { font-size: 13px; color: var(--ink-2); display: flex; align-items: center; gap: 8px; }
.stat-value { font-family: var(--font-display); font-size: 34px; font-weight: 700; margin-top: 6px; line-height: 1.1; }
.stat-note { font-size: 12.5px; color: var(--ink-3); margin-top: 4px; }
.dot { width: 9px; height: 9px; border-radius: 3px; display: inline-block; flex-shrink: 0; }

/* Badges */
.badge {
  display: inline-flex; align-items: center; gap: 6px;
  font-size: 12px; font-weight: 600;
  padding: 3px 10px; border-radius: 999px; white-space: nowrap;
}
.badge svg { width: 13px; height: 13px; }
.badge-reminder { background: var(--reminder-tint); color: var(--reminder); }
.badge-warning { background: var(--warning-tint); color: #8a5c0c; }
.badge-strike { background: var(--strike-tint); color: var(--strike); }
.badge-good { background: var(--good-tint); color: var(--good); }
.badge-muted { background: #f1ece6; color: var(--ink-2); }
.badge-gold { background: var(--gold-tint); color: #7a6224; }

/* Tables */
.table-wrap { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; }
th {
  text-align: left; font-size: 12px; font-weight: 600; letter-spacing: .04em;
  text-transform: uppercase; color: var(--ink-3);
  padding: 12px 16px; border-bottom: 1px solid var(--border); white-space: nowrap;
}
td { padding: 13px 16px; border-bottom: 1px solid var(--border); vertical-align: middle; }
tr:last-child td { border-bottom: 0; }
tbody tr.clickable { cursor: pointer; }
tbody tr.clickable:hover { background: #fcf9f5; }
.person { display: flex; align-items: center; gap: 10px; min-width: 180px; }
.person .name { font-weight: 600; }
.person .sub { font-size: 12.5px; color: var(--ink-2); }
.muted { color: var(--ink-2); }
.small { font-size: 12.5px; }
.truncate { max-width: 320px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

/* Toolbar / filters */
.toolbar {
  display: flex; gap: 10px; flex-wrap: wrap; align-items: center;
  padding: 14px 16px; border-bottom: 1px solid var(--border);
}
.input, .select, .textarea {
  border: 1px solid var(--border); border-radius: var(--radius-sm);
  background: var(--surface); padding: 9px 12px; min-width: 0;
}
.input:focus, .select:focus, .textarea:focus, .btn:focus-visible, .nav-item:focus-visible {
  outline: 2px solid var(--gold); outline-offset: 1px;
}
.search { position: relative; flex: 1; min-width: 200px; }
.search svg { position: absolute; left: 11px; top: 50%; transform: translateY(-50%); width: 17px; height: 17px; color: var(--ink-3); }
.search .input { width: 100%; padding-left: 36px; }
.seg { display: inline-flex; background: #f1ece6; border-radius: var(--radius-sm); padding: 3px; }
.seg button {
  border: 0; background: transparent; padding: 6px 12px; border-radius: 6px;
  cursor: pointer; font-size: 13px; color: var(--ink-2); font-weight: 500;
}
.seg button.on { background: var(--surface); color: var(--ink); box-shadow: 0 1px 2px rgba(0,0,0,.08); }

.empty { padding: 48px 20px; text-align: center; color: var(--ink-2); }

/* ---------- Welcome ---------- */
.hero {
  position: relative; overflow: hidden;
  background: linear-gradient(135deg, var(--crimson) 0%, var(--crimson-deep) 100%);
  color: #fff; border-radius: 18px; padding: 40px 44px;
  display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 32px; align-items: center;
}
.hero h1 { font-size: 36px; color: #fff; }
.hero p { color: rgba(255,255,255,.82); margin-top: 12px; max-width: 560px; font-size: 15.5px; }
.hero .eyebrow { color: var(--gold); }
.hero img { width: 150px; height: 150px; border-radius: 50%; box-shadow: 0 0 0 6px rgba(255,255,255,.12); }
.hero-actions { display: flex; gap: 10px; margin-top: 22px; flex-wrap: wrap; }
.hero .btn { border-color: rgba(255,255,255,.35); background: rgba(255,255,255,.08); color: #fff; }
.hero .btn:hover { background: rgba(255,255,255,.16); }
.hero .btn-gold { background: var(--gold); border-color: var(--gold); color: var(--wine); font-weight: 600; }
.hero .btn-gold:hover { background: #d6b862; }

.steps { counter-reset: step; }
.step { display: flex; gap: 14px; padding: 18px 20px; }
.step-num {
  width: 32px; height: 32px; border-radius: 50%; flex-shrink: 0;
  display: grid; place-items: center; font-weight: 700; font-family: var(--font-display);
  background: var(--gold-tint); color: #7a6224;
}
.step p { color: var(--ink-2); font-size: 13.5px; margin-top: 2px; }

.tile {
  display: block; padding: 20px; text-decoration: none; color: inherit;
  transition: transform .15s, box-shadow .15s, border-color .15s;
}
.tile:hover { transform: translateY(-2px); border-color: var(--crimson-tint-2); box-shadow: 0 6px 22px rgba(139, 26, 46, .1); }
.tile-icon {
  width: 42px; height: 42px; border-radius: 10px; display: grid; place-items: center;
  background: var(--crimson-tint); color: var(--crimson); margin-bottom: 14px;
}
.tile-icon svg { width: 22px; height: 22px; }
.tile p { color: var(--ink-2); font-size: 13.5px; margin-top: 4px; }

/* ---------- Chart ---------- */
.chart { padding: 8px 22px 18px; }
.chart svg { width: 100%; height: auto; display: block; overflow: visible; }
.chart .grid-line { stroke: #eee8e0; stroke-width: 1; }
.chart .axis-label { fill: var(--ink-3); font-size: 11.5px; }
.chart .total-label { fill: var(--ink-2); font-size: 11.5px; font-weight: 600; }
.chart .bar-hit { fill: transparent; cursor: default; }
.chart .bar-hit:hover { fill: rgba(42, 20, 25, .04); }
.legend { display: flex; gap: 18px; flex-wrap: wrap; font-size: 13px; color: var(--ink-2); }
.legend span { display: inline-flex; align-items: center; gap: 7px; }
.tooltip {
  position: fixed; pointer-events: none; z-index: 100;
  background: var(--wine); color: #fff; border-radius: 8px;
  padding: 9px 12px; font-size: 12.5px; box-shadow: 0 6px 20px rgba(0,0,0,.2);
  opacity: 0; transition: opacity .1s; min-width: 140px;
}
.tooltip.show { opacity: 1; }
.tooltip .tt-title { font-weight: 600; margin-bottom: 4px; }
.tooltip .tt-row { display: flex; align-items: center; gap: 8px; }
.tooltip .tt-row b { margin-left: auto; padding-left: 12px; }

.hbar { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 4px 12px; align-items: center; }
.hbar + .hbar { margin-top: 12px; }
.hbar-track { grid-column: 1 / -1; height: 8px; border-radius: 4px; background: #f1ece6; overflow: hidden; }
.hbar-fill { height: 100%; background: var(--crimson); border-radius: 4px; }

.list-item { display: flex; gap: 12px; align-items: flex-start; padding: 14px 22px; border-bottom: 1px solid var(--border); }
.list-item:last-child { border-bottom: 0; }
.list-item .grow { flex: 1; min-width: 0; }

/* ---------- Staff profile ---------- */
.profile-head { display: flex; gap: 18px; align-items: center; flex-wrap: wrap; }
.profile-head .avatar { width: 64px; height: 64px; font-size: 22px; }
.strike-meter { display: flex; gap: 6px; margin-top: 4px; }
.strike-meter span { width: 26px; height: 8px; border-radius: 4px; background: #eee6e0; }
.strike-meter span.on { background: var(--strike); }
.back-link { display: inline-flex; align-items: center; gap: 6px; color: var(--ink-2); text-decoration: none; margin-bottom: 16px; font-size: 13.5px; }
.back-link:hover { color: var(--crimson); }
.back-link svg { width: 16px; height: 16px; }
.kv { display: grid; grid-template-columns: auto 1fr; gap: 8px 18px; font-size: 13.5px; }
.kv dt { color: var(--ink-2); }
.kv dd { margin: 0; font-weight: 500; }

.timeline { position: relative; }
.timeline .list-item { position: relative; }

/* ---------- Rules ladder ---------- */
.ladder { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 0; }
.rung { padding: 22px; border-right: 1px solid var(--border); position: relative; }
.rung:last-child { border-right: 0; }
.rung h3 { margin: 10px 0 6px; font-size: 17px; font-family: var(--font-display); }
.rung p { color: var(--ink-2); font-size: 13.5px; }
.rung ul { padding-left: 18px; margin: 12px 0 0; color: var(--ink-2); font-size: 13.5px; }
.rung li + li { margin-top: 4px; }

/* ---------- Documents ---------- */
.doc { display: flex; gap: 14px; padding: 18px; align-items: flex-start; }
.doc-icon {
  width: 42px; height: 50px; border-radius: 6px; flex-shrink: 0;
  display: grid; place-items: end center; padding-bottom: 6px;
  font-size: 10px; font-weight: 700; color: #fff; letter-spacing: .04em;
}
.doc-pdf { background: var(--crimson); }
.doc-doc { background: var(--reminder); }
.doc-xls { background: var(--good); }
.doc .grow { flex: 1; min-width: 0; }
.doc p { color: var(--ink-2); font-size: 13px; margin-top: 3px; }
.doc .meta { font-size: 12px; color: var(--ink-3); margin-top: 8px; }

/* ---------- Modal ---------- */
.modal-backdrop {
  position: fixed; inset: 0; background: rgba(42, 20, 25, .45);
  display: none; align-items: flex-start; justify-content: center;
  padding: 6vh 16px; z-index: 80; overflow-y: auto;
}
.modal-backdrop.open { display: flex; }
.modal { width: 100%; max-width: 560px; background: var(--surface); border-radius: 16px; box-shadow: 0 20px 60px rgba(0,0,0,.25); }
.modal-head { display: flex; justify-content: space-between; align-items: center; padding: 20px 24px; border-bottom: 1px solid var(--border); }
.modal-body { padding: 20px 24px; }
.modal-foot { display: flex; justify-content: flex-end; gap: 10px; padding: 16px 24px; border-top: 1px solid var(--border); }
.modal .icon-btn { color: var(--ink-2); }
.modal .icon-btn:hover { background: #f1ece6; }
.field { display: block; margin-bottom: 16px; }
.field > span { display: block; font-size: 13px; font-weight: 600; margin-bottom: 6px; }
.field .input, .field .select, .field .textarea { width: 100%; }
.textarea { resize: vertical; min-height: 96px; }
.type-pick { display: grid; grid-template-columns: repeat(3, 1fr); gap: 8px; }
.type-pick label {
  border: 1.5px solid var(--border); border-radius: var(--radius-sm);
  padding: 10px 12px; cursor: pointer; display: flex; flex-direction: column; gap: 2px;
}
.type-pick input { position: absolute; opacity: 0; pointer-events: none; }
.type-pick label b { font-size: 13.5px; }
.type-pick label small { color: var(--ink-3); font-size: 11.5px; }
.type-pick label:has(input:checked) { border-color: currentColor; }
.type-pick .t-reminder { color: var(--reminder); }
.type-pick .t-warning { color: #8a5c0c; }
.type-pick .t-strike { color: var(--strike); }
.type-pick label:has(input:checked).t-reminder { background: var(--reminder-tint); }
.type-pick label:has(input:checked).t-warning { background: var(--warning-tint); }
.type-pick label:has(input:checked).t-strike { background: var(--strike-tint); }
.hint { font-size: 12.5px; color: var(--ink-2); background: #faf6f0; border-radius: var(--radius-sm); padding: 10px 12px; }
.hint.alert { background: var(--strike-tint); color: var(--strike); }

/* Toast */
.toast {
  position: fixed; bottom: 24px; left: 50%; transform: translate(-50%, 20px);
  background: var(--wine); color: #fff; padding: 12px 18px; border-radius: 10px;
  box-shadow: 0 10px 30px rgba(0,0,0,.2); opacity: 0; transition: all .2s; z-index: 120;
  display: flex; gap: 10px; align-items: center; max-width: calc(100% - 32px);
}
.toast.show { opacity: 1; transform: translate(-50%, 0); }
.toast svg { width: 18px; height: 18px; color: var(--gold); flex-shrink: 0; }

.demo-banner {
  background: var(--gold-tint); color: #6b5520; font-size: 12.5px;
  padding: 8px 40px; border-bottom: 1px solid #ecdfb8;
}

.scrim { display: none; }

/* ---------- Responsive ---------- */
@media (max-width: 1100px) {
  .grid-4 { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .grid-main { grid-template-columns: minmax(0, 1fr); }
  .ladder { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .rung:nth-child(2) { border-right: 0; }
  .rung:nth-child(-n+2) { border-bottom: 1px solid var(--border); }
}
@media (max-width: 860px) {
  .sidebar {
    position: fixed; left: 0; top: 0; transform: translateX(-100%);
    transition: transform .2s; box-shadow: 0 0 40px rgba(0,0,0,.3);
  }
  .app.nav-open .sidebar { transform: translateX(0); }
  .app.nav-open .scrim { display: block; position: fixed; inset: 0; background: rgba(0,0,0,.35); z-index: 35; }
  .topbar { display: flex; }
  .view { padding: 20px 16px 48px; }
  .demo-banner { padding: 8px 16px; }
  .grid-3, .grid-2 { grid-template-columns: minmax(0, 1fr); }
  .hero { grid-template-columns: 1fr; padding: 28px 22px; }
  .hero img { display: none; }
  .hero h1 { font-size: 28px; }
  h1 { font-size: 25px; }
}
@media (max-width: 560px) {
  .grid-4 { grid-template-columns: minmax(0, 1fr); }
  .ladder { grid-template-columns: 1fr; }
  .rung { border-right: 0; border-bottom: 1px solid var(--border); }
  .type-pick { grid-template-columns: 1fr; }
}

/* ================= v2: sign-in, branches, report picker ================= */
[hidden] { display: none !important; }

/* Sign-in */
.login { min-height: 100vh; display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); }
.login-art {
  background: linear-gradient(150deg, var(--crimson) 0%, var(--crimson-deep) 70%, var(--wine) 100%);
  color: #fff; padding: 56px; display: flex; flex-direction: column; justify-content: center;
}
.login-art img { width: 96px; height: 96px; border-radius: 50%; box-shadow: 0 0 0 6px rgba(255,255,255,.12); margin-bottom: 32px; }
.login-art .eyebrow { color: var(--gold); }
.login-art h1 { color: #fff; font-size: 38px; max-width: 460px; }
.login-art p { color: rgba(255,255,255,.75); margin-top: 14px; max-width: 420px; }
.login-form-wrap { display: grid; place-items: center; padding: 40px 24px; background: var(--cream); }
.login-form { width: 100%; max-width: 380px; }
.login-form h2 { font-size: 28px; }
.login-form > p { margin: 6px 0 24px; }
.btn-block { width: 100%; justify-content: center; padding: 11px 16px; margin-top: 6px; }
.btn:disabled { opacity: .6; cursor: default; }
.check { display: flex; align-items: center; gap: 8px; cursor: pointer; margin-bottom: 16px; color: var(--ink-2); }
.toolbar .check { margin-bottom: 0; }
.check input { width: 16px; height: 16px; accent-color: var(--crimson); }
#loginError { margin-bottom: 14px; }

.sidebar-foot .icon-btn { color: rgba(242,230,232,.7); width: 34px; height: 34px; flex-shrink: 0; }
.sidebar-foot .icon-btn svg { width: 18px; height: 18px; }
.sidebar-foot .who, .sidebar-foot .role { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }

/* Branch bar (like the CRM) */
.branch-bar {
  display: flex; align-items: center; gap: 14px; flex-wrap: wrap;
  padding: 10px 40px; background: var(--surface); border-bottom: 1px solid var(--border);
  position: sticky; top: 0; z-index: 25;
}
.branch-switch { position: relative; }
.branch-btn {
  display: inline-flex; align-items: center; gap: 8px; cursor: pointer;
  font-size: 15px; font-weight: 600; color: var(--ink);
  background: transparent; border: 1px solid transparent; border-radius: var(--radius-sm); padding: 7px 10px;
}
.branch-btn:hover, .branch-btn[aria-expanded="true"] { background: #f7f2ec; border-color: var(--border); }
.branch-btn svg { width: 18px; height: 18px; color: var(--crimson); }
.branch-btn svg:last-child { width: 16px; height: 16px; color: var(--ink-2); }
.branch-menu {
  position: absolute; top: calc(100% + 6px); left: 0; min-width: 250px; z-index: 60;
  background: var(--surface); border: 1px solid var(--border); border-radius: 10px;
  box-shadow: 0 10px 30px rgba(42,20,25,.14); padding: 6px;
}
.branch-menu button {
  display: flex; align-items: center; gap: 8px; width: 100%; text-align: left;
  background: none; border: 0; padding: 9px 10px; border-radius: 6px; cursor: pointer; font-size: 14px;
}
.branch-menu button:hover { background: #f7f2ec; }
.branch-menu button.on { font-weight: 600; color: var(--crimson); }
.branch-menu .tick { width: 16px; display: inline-grid; }
.branch-menu .tick svg { width: 16px; height: 16px; }
.bar-note { flex: 1; }
.crm-pill {
  display: inline-flex; align-items: center; gap: 6px; font-size: 12px; font-weight: 500;
  color: var(--ink-2); background: #f7f2ec; border-radius: 999px; padding: 4px 10px;
}
.crm-pill svg { width: 13px; height: 13px; }

.tag {
  display: inline-block; font-size: 11.5px; font-weight: 500; color: var(--crimson);
  background: var(--crimson-tint); border-radius: 6px; padding: 2px 8px; margin: 2px 4px 2px 0; white-space: nowrap;
}
.tag-muted { color: var(--ink-2); background: #f1ece6; }

/* Send-report modal */
.modal-wide { max-width: 640px; }
.chips { display: flex; flex-wrap: wrap; gap: 8px; }
.chip {
  border: 1.5px solid var(--border); background: var(--surface); border-radius: 999px;
  padding: 7px 14px; cursor: pointer; font-size: 13.5px; font-weight: 500; color: var(--ink-2);
}
.chip:hover { border-color: var(--ink-3); }
.chip.on { border-color: var(--crimson); background: var(--crimson); color: #fff; }
.picker { border: 1px solid var(--border); border-radius: var(--radius-sm); overflow: hidden; }
.picker .search { border-bottom: 1px solid var(--border); }
.picker .search .input { border: 0; border-radius: 0; }
.pick-list { max-height: 236px; overflow-y: auto; }
.pick {
  display: flex; align-items: center; gap: 10px; width: 100%; text-align: left;
  background: var(--surface); border: 0; border-bottom: 1px solid var(--border); padding: 9px 12px; cursor: pointer;
}
.pick:last-child { border-bottom: 0; }
.pick:hover { background: #fcf9f5; }
.pick .avatar { width: 32px; height: 32px; font-size: 12px; }
.pick .grow { flex: 1; min-width: 0; }
.pick .name { font-weight: 600; }
.pick .sub { font-size: 12px; color: var(--ink-2); }
.pick .strike-meter span { width: 14px; height: 6px; }
.pick-tick { width: 22px; height: 22px; border-radius: 50%; border: 1.5px solid var(--border); display: grid; place-items: center; flex-shrink: 0; }
.pick-tick svg { width: 13px; height: 13px; opacity: 0; }
.pick.on { background: var(--crimson-tint); }
.pick.on .pick-tick { background: var(--crimson); border-color: var(--crimson); color: #fff; }
.pick.on .pick-tick svg { opacity: 1; }
.pick-empty { padding: 22px; text-align: center; color: var(--ink-3); font-size: 13.5px; }

.level-box:empty { display: none; }
.level-box { margin: -4px 0 16px; }
.level {
  display: flex; align-items: center; gap: 12px; flex-wrap: wrap;
  border-radius: var(--radius-sm); padding: 10px 14px; border: 1px solid var(--border); background: #faf6f0;
}
.level > svg { width: 18px; height: 18px; color: var(--ink-3); flex-shrink: 0; }
.level .badge { margin-top: 2px; font-size: 13px; }
.level-note { margin-left: auto; }
.level-reminder { background: var(--reminder-tint); border-color: #c9d8ea; }
.level-warning { background: var(--warning-tint); border-color: #ecd6a8; }
.level-strike { background: var(--strike-tint); border-color: var(--crimson-tint-2); }

@media (max-width: 860px) {
  .branch-bar { padding: 8px 16px; top: 62px; }
  .bar-note { display: none; }
  .login { grid-template-columns: 1fr; }
  .login-art { padding: 32px 24px; }
  .login-art img { width: 64px; height: 64px; margin-bottom: 18px; }
  .login-art h1 { font-size: 26px; }
  .level-note { margin-left: 0; }
}

/* ================= v3: proof upload ================= */
.req { font-style: normal; font-size: 11px; font-weight: 600; color: var(--strike); background: var(--strike-tint); border-radius: 999px; padding: 1px 8px; margin-left: 6px; vertical-align: 1px; }
.drop {
  display: flex; flex-direction: column; align-items: center; gap: 4px; text-align: center;
  border: 2px dashed var(--border); border-radius: var(--radius); padding: 20px 16px;
  background: #fcf9f5; cursor: pointer; transition: border-color .15s, background .15s;
}
.drop:hover, .drop.over, .drop:focus-visible { border-color: var(--crimson); background: var(--crimson-tint); outline: none; }
.drop > svg { width: 26px; height: 26px; color: var(--crimson); margin-bottom: 4px; }
.drop b { color: var(--crimson); }
.proof-list:empty { display: none; }
.proof-list { margin-top: 10px; border: 1px solid var(--border); border-radius: var(--radius-sm); overflow: hidden; }
.proof-item { display: flex; flex-wrap: wrap; align-items: center; gap: 12px; padding: 10px 12px; border-bottom: 1px solid var(--border); background: var(--surface); }
.proof-item:last-child { border-bottom: 0; }
.proof-item > .grow { flex: 1; min-width: 0; }
.proof-name { font-weight: 600; font-size: 13.5px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.proof-thumb { width: 40px; height: 40px; border-radius: 8px; display: grid; place-items: center; flex-shrink: 0; overflow: hidden; }
.proof-thumb svg { width: 20px; height: 20px; }
.proof-thumb img { width: 100%; height: 100%; object-fit: cover; }
.k-video { background: var(--crimson-tint); color: var(--crimson); }
.k-image { background: var(--gold-tint); color: #7a6224; }
.k-audio { background: var(--reminder-tint); color: var(--reminder); }
.k-document { background: var(--good-tint); color: var(--good); }
.proof-item .icon-btn { color: var(--ink-3); width: 32px; height: 32px; }
.proof-item .icon-btn:hover { background: #f1ece6; color: var(--ink); }
.proof-item .icon-btn.danger:hover { background: var(--strike-tint); color: var(--strike); }
.proof-item .icon-btn svg { width: 17px; height: 17px; }
.proof-item.deleted { background: #faf7f3; }
.proof-item.deleted .proof-name { text-decoration: line-through; color: var(--ink-3); }
.proof-actions { display: flex; gap: 4px; align-items: center; }
.proof-view, .del-form { flex-basis: 100%; }
.proof-view video, .proof-view img { width: 100%; max-height: 360px; object-fit: contain; background: #111; border-radius: 8px; display: block; }
.proof-view audio { width: 100%; }
.proof-view-actions { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; margin-top: 8px; }
.fp { display: inline-flex; align-items: center; gap: 4px; font-size: 11.5px; color: var(--ink-3); font-family: ui-monospace, Consolas, monospace; margin-top: 2px; }
.fp svg { width: 12px; height: 12px; }
.fp-ok, .fp-bad { display: inline-flex; align-items: center; gap: 5px; font-weight: 600; }
.fp-ok { color: var(--good); }
.fp-bad { color: var(--strike); }
.fp-ok svg { width: 15px; height: 15px; }
.proof-section { margin-top: 22px; padding-top: 18px; border-top: 1px solid var(--border); }
.proof-head { display: flex; justify-content: space-between; align-items: center; gap: 10px; flex-wrap: wrap; }
.proof-head h3 { display: inline-flex; align-items: center; gap: 6px; }
.proof-head svg { width: 17px; height: 17px; color: var(--crimson); }
.proof-log { margin-top: 14px; padding: 10px 12px; background: #faf6f0; border-radius: var(--radius-sm); }
.proof-count { display: inline-flex; align-items: center; gap: 4px; font-weight: 600; font-size: 13px; color: var(--ink-2); }
.proof-count svg { width: 14px; height: 14px; }
.proof-count.none { color: var(--ink-3); font-weight: 400; }
.btn-danger { background: var(--strike); border-color: var(--strike); color: #fff; }
.btn-danger:hover { background: var(--crimson-deep); border-color: var(--crimson-deep); }
.incident-grid { grid-template-columns: minmax(0, 1.4fr) minmax(0, 1fr) minmax(0, .8fr); gap: 8px; }
@media (max-width: 560px) { .incident-grid { grid-template-columns: 1fr 1fr; } .incident-grid select { grid-column: 1 / -1; } }

/* ================= v4: escalation ================= */
.esc-ladder { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; padding: 20px 22px; }
.esc-step { display: flex; align-items: center; gap: 8px; padding: 10px 14px; border: 1px solid var(--border); border-radius: var(--radius-sm); background: #fcf9f5; font-weight: 600; }
.esc-step:last-child { flex-direction: column; align-items: flex-start; gap: 2px; }
.esc-x { font-size: 13px; color: var(--ink-2); }
.esc-arrow { color: var(--ink-3); font-size: 18px; }
.esc-note { display: flex; gap: 10px; align-items: flex-start; margin-top: 16px; padding: 10px 12px; border-radius: var(--radius-sm); background: var(--warning-tint); color: #6b4a0c; font-size: 13.5px; }
.esc-note svg { width: 17px; height: 17px; flex-shrink: 0; margin-top: 1px; }
.linkish { background: none; border: 0; padding: 0; color: var(--crimson); font-weight: 600; text-decoration: underline; cursor: pointer; font-size: inherit; }

/* ================= v5: audit checklist + policy signing ================= */
.doc-actions { display: flex; flex-direction: column; gap: 6px; align-items: flex-end; }
.stack > * + * { margin-top: 18px; }

/* Checklist */
.checklist { border: 1px solid var(--border); border-radius: var(--radius-sm); overflow: hidden; }
.check-row { display: flex; align-items: flex-start; gap: 12px; padding: 12px 14px; border-bottom: 1px solid var(--border); background: var(--surface); flex-wrap: wrap; }
.check-row:last-child { border-bottom: 0; }
.check-row > .grow { flex: 1; min-width: 180px; }
.check-row[data-state="fail"] { background: var(--strike-tint); }
.check-row[data-state="pass"] { background: #f6fbf8; }
.check-num { width: 26px; height: 26px; border-radius: 50%; display: grid; place-items: center; background: #f1ece6; font-weight: 700; font-size: 12.5px; flex-shrink: 0; }
.check-label { font-weight: 600; }
.check-rule { margin-top: 4px; display: flex; align-items: center; gap: 6px; flex-wrap: wrap; color: var(--ink-2); }
.check-rule .badge { font-size: 11px; padding: 1px 8px; }
.check-note { margin-top: 8px; width: 100%; }
.check-res, .check-act { align-self: center; }
.pf { display: inline-flex; background: #f1ece6; border-radius: var(--radius-sm); padding: 3px; align-self: center; }
.pf label { position: relative; padding: 6px 12px; border-radius: 6px; cursor: pointer; font-size: 13px; font-weight: 600; color: var(--ink-2); }
.pf input { position: absolute; opacity: 0; pointer-events: none; }
.pf label:has(input:checked) { background: var(--surface); box-shadow: 0 1px 2px rgba(0,0,0,.1); }
.pf .pf-pass:has(input:checked) { color: var(--good); }
.pf .pf-fail:has(input:checked) { color: var(--strike); }
.pf label:has(input:focus-visible) { outline: 2px solid var(--gold); }
.audit-sum { margin: 14px 0 12px; font-size: 15px; }

/* Overview strip */
.policy-strip { display: flex; align-items: center; gap: 18px; padding: 14px 20px; margin-top: 18px; text-decoration: none; color: inherit; flex-wrap: wrap; }
.policy-strip:hover { border-color: var(--crimson-tint-2); }
.policy-strip .grow { flex: 1; min-width: 220px; }
.policy-strip .stat-label svg { width: 16px; height: 16px; color: var(--crimson); }
.policy-strip-num b { font-family: var(--font-display); font-size: 24px; }
.read-progress { height: 6px; background: #f1ece6; border-radius: 3px; overflow: hidden; }
.read-bar { height: 100%; width: 0; background: var(--good); border-radius: 3px; transition: width .15s; }

/* Signature display */
.sig-img { display: block; max-width: 260px; width: 100%; margin-top: 10px; border: 1px dashed var(--border); border-radius: 8px; background: #fff; }

/* Employee App signing preview */
.signer { position: fixed; inset: 0; z-index: 90; background: #e9e4dc; overflow-y: auto; }
.signer-bar { position: sticky; top: 0; z-index: 2; display: flex; align-items: center; gap: 12px; flex-wrap: wrap; padding: 10px 16px; background: var(--wine); color: #fff; }
.signer-bar .select { padding: 6px 10px; color: var(--ink); }
.signer-bar label { display: flex; align-items: center; gap: 8px; }
.signer-bar .icon-btn { margin-left: auto; }
.signer-tag { display: inline-flex; align-items: center; gap: 6px; font-weight: 600; color: var(--gold); }
.signer-tag svg { width: 16px; height: 16px; }
.signer-app { max-width: 720px; margin: 24px auto 48px; background: var(--surface); border-radius: 18px; box-shadow: 0 10px 40px rgba(42,20,25,.15); padding: 24px; }
.signer-head { display: flex; align-items: center; gap: 12px; margin-bottom: 14px; }
.signer-head img { width: 44px; height: 44px; border-radius: 10px; }
.signer-intro { margin-bottom: 14px; }
#readLabel { margin: 6px 0 12px; }
.policy-doc { height: 52vh; min-height: 280px; overflow-y: auto; border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 18px 20px; font-family: Georgia, serif; font-size: 14.5px; line-height: 1.55; background: #fffdfb; }
.policy-doc h1 { font-family: Georgia, serif; font-size: 16px; color: #980000; margin: 18px 0 10px; }
.policy-doc h1:first-child { margin-top: 0; }
.policy-doc h2 { font-family: Georgia, serif; font-size: 15px; margin: 16px 0 8px; }
.policy-doc p { margin: 0 0 10px; }
.policy-doc ul, .policy-doc ol { padding-left: 22px; margin: 0 0 10px; }
.policy-doc li { margin-bottom: 5px; }
.policy-doc .R { color: #2f5f96; font-weight: 700; }
.policy-doc .W { color: #a86a00; font-weight: 700; }
.policy-doc .S { color: #b8243c; font-weight: 700; }
.policy-doc table { width: 100%; border-collapse: collapse; margin: 6px 0 14px; font-size: 13px; }
.policy-doc th, .policy-doc td { border: 1px solid #e6dadc; padding: 6px 8px; text-align: left; }
.policy-doc th { background: #f6e9eb; color: #980000; text-transform: none; letter-spacing: 0; font-size: 13px; }
.policy-end { text-align: center; color: var(--ink-3); font-size: 12px; margin-top: 18px; border-top: 1px dashed var(--border); padding-top: 10px; }
.sign-form { margin-top: 18px; }
.sign-form fieldset { border: 0; padding: 0; margin: 0; }
.sign-form fieldset:disabled { opacity: .45; }
.sign-form .check { align-items: flex-start; color: var(--ink); }
.sign-form .check input { margin-top: 3px; flex-shrink: 0; }
.sig-pad { width: 100%; height: 150px; border: 1.5px dashed var(--ink-3); border-radius: var(--radius-sm); background: #fff; touch-action: none; cursor: crosshair; display: block; }
.signer-done { text-align: center; padding: 20px 8px; }
.signer-done .sig-img { margin: 12px auto; }
.signer-done .btn { margin-top: 10px; }
.done-icon { width: 56px; height: 56px; border-radius: 50%; background: var(--good-tint); color: var(--good); display: grid; place-items: center; margin: 0 auto 12px; }
.done-icon svg { width: 28px; height: 28px; }
@media (max-width: 560px) { .signer-app { margin: 0; border-radius: 0; padding: 18px 16px; } .policy-doc { height: 46vh; } }

/* ================= v6: offline + online policies ================= */
.pol-part + .pol-part { margin-top: 14px; padding-top: 14px; border-top: 1px dashed var(--border); }
.pol-head { display: flex; align-items: center; justify-content: space-between; gap: 8px; margin-bottom: 8px; }
.signer-step { display: flex; gap: 8px; margin-bottom: 10px; flex-wrap: wrap; }
.done-row { display: flex; flex-direction: column; align-items: center; gap: 6px; padding: 12px 0; border-top: 1px dashed var(--border); }
.done-row:first-of-type { border-top: 0; }

/* ================= v7: QA team KPI, follow-up talks, appeals ================= */
.kpi-card { display: block; padding: 18px 20px; text-decoration: none; color: inherit; transition: border-color .15s, box-shadow .15s; }
.kpi-card:hover { border-color: var(--crimson-tint-2); box-shadow: 0 6px 22px rgba(139, 26, 46, .08); }
.kpi-card-head { display: flex; justify-content: space-between; align-items: flex-start; gap: 10px; }
.kpi-score { margin: 14px 0 8px; }
.kpi-score b { font-family: var(--font-display); font-size: 42px; line-height: 1; }
.tier-row { display: grid; grid-template-columns: repeat(5, minmax(0, 1fr)); gap: 10px; }
.tier { border: 1px solid var(--border); border-radius: var(--radius-sm); padding: 10px 12px; display: flex; flex-direction: column; gap: 2px; background: #fcf9f5; }
.tier b { font-family: var(--font-display); font-size: 18px; }
.area-row td { background: #faf6f0; font-weight: 700; font-size: 12px; letter-spacing: .05em; text-transform: uppercase; color: var(--crimson); padding: 8px 16px; }
.total-row td { background: #faf6f0; font-size: 15px; }
.pts { display: flex; align-items: center; gap: 8px; }
.pts .hbar-track { flex: 1; height: 7px; }
.phase + .phase { margin-top: 14px; }
.phase-name { font-weight: 700; font-size: 13px; color: var(--crimson); margin-bottom: 6px; }
.phase .check { margin-bottom: 6px; color: var(--ink); align-items: flex-start; }
.phase .check input { margin-top: 3px; }
.fa-box { margin-top: 16px; display: flex; flex-direction: column; gap: 8px; }
.fa-row { display: flex; gap: 10px; align-items: flex-start; padding: 10px 12px; border-radius: var(--radius-sm); background: #faf6f0; font-size: 13.5px; flex-wrap: wrap; }
.fa-row > svg { width: 17px; height: 17px; flex-shrink: 0; margin-top: 2px; color: var(--ink-2); }
.fa-row .grow { flex: 1; min-width: 200px; }
.fa-row.ok { background: var(--good-tint); }
.fa-row.ok > svg { color: var(--good); }
.fa-row.due { background: var(--warning-tint); }
.fa-row.due > svg { color: #8a5c0c; }
.fa-form { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 8px; }
.fa-form .input { padding: 6px 10px; }
@media (max-width: 860px) { .tier-row { grid-template-columns: repeat(2, minmax(0, 1fr)); } }
.kpi-card-head { flex-wrap: wrap; }
.kpi-card-head .person { min-width: 0; flex: 1 1 160px; }
.kpi-card .kv dd { white-space: nowrap; }

/* ================= v8: server saving ================= */
.save-state { background: var(--strike-tint); color: var(--strike); font-size: 13px; font-weight: 600; padding: 8px 40px; border-bottom: 1px solid var(--crimson-tint-2); }
@media (max-width: 860px) { .save-state { padding: 8px 16px; } }

/* ================= v9: accounts ================= */
.acc-off td { opacity: .55; }
.temp-pw { display: grid; gap: 10px; background: #faf6f0; border: 1px dashed var(--border); border-radius: var(--radius-sm); padding: 14px 16px; margin: 14px 0; }
.temp-pw > div { display: flex; flex-direction: column; gap: 2px; }
.temp-pw .pw { font-family: ui-monospace, Consolas, monospace; font-size: 20px; letter-spacing: 1px; color: var(--crimson); user-select: all; }
.modal .login-form { max-width: none; }
.modal .login-form h2 { display: none; }

/* ================= v10: section errors ================= */
.section-error { border-color: var(--crimson-tint-2); }
.section-error code { font-family: ui-monospace, Consolas, monospace; font-size: 12px; background: var(--crimson-tint); padding: 1px 6px; border-radius: 4px; }

/* ---------- v2: two-step sign-in, helpers ---------- */
.nowrap { white-space: nowrap; }
.danger-text { color: var(--strike); font-weight: 600; }
.pre-wrap { white-space: pre-wrap; }
.code-input { font-size: 22px; letter-spacing: 6px; text-align: center; font-variant-numeric: tabular-nums; }
.mfa-steps { margin: 4px 0 12px 18px; line-height: 1.6; }
.mfa-qr { display: flex; justify-content: center; padding: 12px; background: #fff; border: 1px solid var(--border); border-radius: 12px; margin-bottom: 8px; min-height: 120px; align-items: center; }
.mfa-qr img { display: block; image-rendering: pixelated; }
.recovery-codes { display: grid; grid-template-columns: repeat(2, 1fr); gap: 8px; margin: 12px 0; }
.recovery-codes code { display: block; padding: 8px; text-align: center; background: var(--cream, #f5f0e8); border-radius: 8px; font-size: 15px; letter-spacing: 1px; }